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FTTC trial - update on joining

Greycut
Grafter
Posts: 46
Registered: 27-08-2009

FTTC trial - update on joining


Wondered whether any Plusnet people can give me an update on where my application is up to.
Ticket 38998165 posted on 19th January
Reply on 25th January - Our pre-order checker is currently down, we'll try to place your order again shortly
Not had any update since.  As tomorrow is two weeks from posting my ticket I wondered if there is any news.
7 REPLIES
The_10th
Grafter
Posts: 1,090
Registered: 08-04-2007

Re: FTTC trial - update on joining

I too had an update on 25/1 with same problem. This was the case on the 27th too so would be curious to know if this is fixed yet. I understand they have/had 100 applications to go through so will get there eventually.
paulalexleeds
Newbie
Posts: 8
Registered: 27-01-2011

Re: FTTC trial - update on joining

I'm still waiting too. I asked for an update on my ticket yesterday, but nothing as yet.
The_10th
Grafter
Posts: 1,090
Registered: 08-04-2007

Re: FTTC trial - update on joining

Just been updated so appointment booked  Cheesy
They have to put the trial on the back burner until their normal workload is dealt with as this is a 'trial' so they will get round to you and no set time response as to when they will reply to a request to join.
HTH
Greycut
Grafter
Posts: 46
Registered: 27-08-2009

Re: FTTC trial - update on joining

Same here update this evening and appointment booked Smiley
Can't wait having had to suffer up to 1m max speeds for the last 7 years.
The_10th
Grafter
Posts: 1,090
Registered: 08-04-2007

Re: FTTC trial - update on joining

Glad to hear it! Smiley A 38x increase for you then? Wink  Not as bad for me as 6.5Mbps data rate after overheads removed currently, but a 6x speed still exciting enough!  Smiley
Romandy
Dabbler
Posts: 11
Registered: 03-02-2011

Re: FTTC trial - update on joining

Still waiting for a reply on mine - Question #39434960
I did only place it a few days ago though, I have been on 2 meg forever! Predicted speeds of 38 meg!!
The_10th
Grafter
Posts: 1,090
Registered: 08-04-2007

Re: FTTC trial - update on joining

You might get lucky but my request was on 18/1/11 and was initially dealt with on 25/1/11 but halted due to technical fault with the line checker.