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FTTC - profile update please

phil4
Grafter
Posts: 244
Registered: 13-12-2007

FTTC - profile update please

Hi ,FTTC installed and working at old profile speeds.
Would love to have it at full throttle for the long bank holiday weekend, can someone give it a nudge for me pretty please?  Smiley
Many thanks.
6 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 12,722
Thanks: 103
Fixes: 31
Registered: 27-04-2007

Re: FTTC - profile update please

Hi Phil4,
I've just done this for you. Enjoy Smiley
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
phil4
Grafter
Posts: 244
Registered: 13-12-2007

Re: FTTC - profile update please

Hi Adam, very odd.... seeing download of old rate 1.5Mbps, but upload very healthy at nearly 6Mbps.
So upload changed, download as per ADSL.  So now in the strange situation where upload is more than twice as fast as download!
Anything I can do, or is it something needed there?
phil4
Grafter
Posts: 244
Registered: 13-12-2007

Re: FTTC - profile update please

I've probably done the one thing I shouldn't, and rebooted the modem.... still seeing 2 down 6 up.  Still odd.
Any help gratefully received.
Thanks
Phil
Plusnet Help Team
Plusnet Help Team
Posts: 12,722
Thanks: 103
Fixes: 31
Registered: 27-04-2007

Re: FTTC - profile update please

Hi Phil, I think it's us rather than you. When I updated the profile speed it didn't update the connection speed on our systems. Should be all sorted now.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
phil4
Grafter
Posts: 244
Registered: 13-12-2007

Re: FTTC - profile update please

Once again Adam, many thanks.  Hope you get some time off over the bank hols.
Phil
Plusnet Help Team
Plusnet Help Team
Posts: 12,722
Thanks: 103
Fixes: 31
Registered: 27-04-2007

Re: FTTC - profile update please

No problem and cheers Phil I did Smiley
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team