FTTC now installed !!
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FTTC now installed !!
05-10-2010 9:55 AM
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FTTC engineer jsut left as line was synced and was showing 39 meg on his meter, however am only getting 750 Kbps because what;s what my profile is set to?
I accidently closed out ticket # 35183977 in error
Re: FTTC installed but...
05-10-2010 10:11 AM
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Re: FTTC now installed !!
05-10-2010 1:31 PM
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Enterprise Architect - Network & OSS
Plusnet Technology
Re: FTTC now installed !!
05-10-2010 6:04 PM
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Re: FTTC now installed !!
05-10-2010 9:05 PM
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Re: FTTC now installed !!
05-10-2010 9:17 PM
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We all seem to be suffering from this kind of behaviour.
Hopefully PN and BT can get to the bottom of it.
Living in hope anyway. If nothing else the upload speeds are pretty impressive all the time.
Re: FTTC now installed !!
05-10-2010 9:39 PM
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Re: FTTC now installed !!
05-10-2010 9:44 PM
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puffin seems to be saying that Dave knows how to fix, but maybe was sepcifc to him
have you compared the bt tester and the other testers?
Re: FTTC now installed !!
05-10-2010 9:54 PM
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My issue occurred after changing product from BBYW Option 2 to Extra and the symptoms were high latency, very low down *and* up speeds on mybroadbandspeed.co.uk yet getting full line speed on the BT speedtester. If you don't have that then it's probably something different.
(And I'm a her btw 😛 )
Re: FTTC now installed !!
05-10-2010 10:24 PM
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Download speedachieved during the test was - 34805 Kbps
Upload speed achieved during the test was - 8004 Kbps
while speedtest and mybroadbandspeed still giving the 2 Meg (or so) reading
Re: FTTC now installed !!
06-10-2010 12:04 AM
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Quote from: puffin (And I'm a her btw 😛 )
sorry about that, don't know why i think puffins are male..( insert joke at expense of us males here )
Re: FTTC now installed !!
06-10-2010 12:05 AM
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Re: FTTC now installed !!
06-10-2010 12:53 AM
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10/6/2010 12:40 AM BST 212.56.99.202 35.57 Mb/s 7.89 Mb/s 26 ms London
10/6/2010 12:15 AM BST 212.56.99.202 6.32 Mb/s 4.65 Mb/s 182 ms London
10/6/2010 12:03 AM BST 212.56.99.202 8.15 Mb/s 4.69 Mb/s 114 ms Morecambe
10/5/2010 11:40 PM BST 212.56.99.202 7.24 Mb/s 7.35 Mb/s 94 ms Morecambe
10/5/2010 11:10 PM BST 212.56.99.202 3.61 Mb/s 6.90 Mb/s 122 ms Morecambe
10/5/2010 10:23 PM BST 212.56.99.202 2.22 Mb/s 6.48 Mb/s 119 ms Morecambe
10/5/2010 9:00 PM BST 212.56.99.202 2.11 Mb/s 6.48 Mb/s 126 ms Morecambe
It almost looks like there is throttling on the line, and it came off at 12.30am ? as it suddently jumped back up
Either that, or lots of people have a 12.30 curfew?
Re: FTTC now installed !!
06-10-2010 3:23 AM
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My plusnet profile just switched down to 250 kbps so I gave tech support a ring and they bumped it back up to 21000, however they said that the line had dropped a few times in the last 24 hours which is why it dropped?
Seems like quite an extreme drop, considering I was downloading stuff, and had only just performed a speedtest which showed 37 Meg throughput.
If it's dropping, could it be a recurring symptom from pre-fttc - as I did have a fault raised for a dropping connection on adsl2.
(P.S. I should say that one disconnection at 3-4pm was me moving everything around in the study, and i did a disconnect/reconnect during the tel call to support to see if the line speed was back up)
Re: FTTC now installed !!
07-10-2010 3:42 PM
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I'm now up and running. First two speed tests attached.
Looking good so far. Thanks.
Dave
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