Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
FTTC my first problem
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Full Fibre
- :
- FTTC my first problem
FTTC my first problem
13-11-2010 11:29 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
No problems observed until today.
Speeds still in XS of 30meg with the occasional dip at peak times but these are limited.
Tried to go on line this am and could not connect at all, everything seemed ok on the router all the right lights flashing but no access on either laptop, i-phone(both wireless) or the TV( wired).
Solved by down powering the modem and router.
Any reasons why this happened?
kel
Speeds still in XS of 30meg with the occasional dip at peak times but these are limited.
Tried to go on line this am and could not connect at all, everything seemed ok on the router all the right lights flashing but no access on either laptop, i-phone(both wireless) or the TV( wired).
Solved by down powering the modem and router.
Any reasons why this happened?
kel
Message 1 of 2
(907 Views)
1 REPLY 1
Re: FTTC my first problem
15-11-2010 3:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Kel,
Depends on when you last knew it was working. There was some maintenance work on Friday morning which disconnected around half of our customers, in some cases we saw that a few people had to reboot the router/modem to get back online once this had finished. If you didn't use your connection between Friday morning and Saturday morning then that could be why.
If it worked OK Friday then could just be the router or modem locking up I guess or an outage BT side (I know there was 1 FTTC outage this weekend) which may again have meant the modem/router needed a reboot.
Depends on when you last knew it was working. There was some maintenance work on Friday morning which disconnected around half of our customers, in some cases we saw that a few people had to reboot the router/modem to get back online once this had finished. If you didn't use your connection between Friday morning and Saturday morning then that could be why.
If it worked OK Friday then could just be the router or modem locking up I guess or an outage BT side (I know there was 1 FTTC outage this weekend) which may again have meant the modem/router needed a reboot.
Dave Tomlinson
Enterprise Architect - Network & OSS
Plusnet Technology
Enterprise Architect - Network & OSS
Plusnet Technology
Message 2 of 2
(258 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page