cancel
Showing results for 
Search instead for 
Did you mean: 

FTTC just installed, can I have in IP Profile update please

gwillym
Grafter
Posts: 79
Registered: 30-07-2007

FTTC just installed, can I have in IP Profile update please

Engineer just finished, currently reporting 1603 down 8319 up.
Can someone update my profile please, hope to get about 25 down
thanks
Neil Gwillym
4 REPLIES
swl100
Newbie
Posts: 2
Registered: 04-03-2011

Re: FTTC just installed, can I have in IP Profile update please

Hi,
I'm in the same boat.  The engineer finished here on Wednesday.  I sent a message to support two days ago but haven't heard anything back yet.  Please could someone update my profile.
The BT engineer got 49megabit downloads on his handheld JDSU.  I am still only getting 4mbits.  I've restarted the router a few times.
Thanks,
S Lim
Plusnet Help Team
Plusnet Help Team
Posts: 17,626
Thanks: 611
Fixes: 158
Registered: 05-04-2007

Re: FTTC just installed, can I have in IP Profile update please

Should both be done now guys.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Help Team
swl100
Newbie
Posts: 2
Registered: 04-03-2011

Re: FTTC just installed, can I have in IP Profile update please


Thanks for your help!
gwillym
Grafter
Posts: 79
Registered: 30-07-2007

Re: FTTC just installed, can I have in IP Profile update please

Oh yes, what a differecne
Before, 1604 down, 338 up
NOW
> 27000 down, > 8300 up
Fantastic