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FTTC installed last Friday - please can my profile be updated

SimonColes
Newbie
Posts: 4
Registered: 02-06-2008

FTTC installed last Friday - please can my profile be updated

My FTTC install was done last Friday, but my profile change is still pending.  The support guy I spoke to yesterday was very friendly, but couldn't help me.
Can someone from the fibre trials team update my profile please?
Thanks
3 REPLIES
SimonColes
Newbie
Posts: 4
Registered: 02-06-2008

Re: FTTC installed last Friday - please can my profile be updated

Can anyone at PN help with this?  My ticket number is 40007866
SimonColes
Newbie
Posts: 4
Registered: 02-06-2008

Re: FTTC installed last Friday - please can my profile be updated

I called support on Tuesday, spoke to someone who put a note on the ticket
Called again today and was told the ticket was assigned to the wrong team
Could someone please take a look at this for me?
SimonColes
Newbie
Posts: 4
Registered: 02-06-2008

Re: FTTC installed last Friday - please can my profile be updated

Now sorted. Thanks !