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FTTC installation

dondavie
Dabbler
Posts: 10
Registered: ‎04-08-2007

FTTC installation

I had FTTC installed yesterday. The BT man was very helpful and installed it where I wanted it to be. Completed it within an hour, cup of coffee helped I think. Speed now gradually going up, but my profile is only at 7.15 Mb. Raised a ticket No 41032451. Hope to see full speed later today. Still a great improvement on 2Mb had before.......  Grin
2 REPLIES 2
dondavie
Dabbler
Posts: 10
Registered: ‎04-08-2007

Re: FTTC installation

In view of Adam Walker's sticky topic above could I push this up and ask for some assistance in bumping up my speed profile.
dondavie
Dabbler
Posts: 10
Registered: ‎04-08-2007

Re: FTTC installation

Thanks very much to the Plusnet Techy bloke who endured my semi rant this morning, seems I had been put on the wrong profile (7.15 Mb instead of 37 Mb). Now I am getting 32Mb download. Cheers to Plusnet for acting quickly after I phoned this morning.