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FTTC due today - notification of BT engineer arrival?

Vistrix
Newbie
Posts: 6
Registered: 14-04-2011

FTTC due today - notification of BT engineer arrival?

I understand that the BT engineer will come between 8am-6pm.  This is a long time to stay in and wait....
Do BT send any kind of notification before the engineer comes (e.g. text message? phone?).
Thanks.
2 REPLIES
Picnic
Grafter
Posts: 186
Thanks: 1
Registered: 30-10-2007

Re: FTTC due today - notification of BT engineer arrival?

Mine phoned when he got to the green cab to say he would be with in in 15-20 mins. I thought visits were booked for AM or PM rather than all day  Undecided
jojopillo
Grafter
Posts: 9,786
Registered: 16-06-2010

Re: FTTC due today - notification of BT engineer arrival?

Hi Vistrix,
According to your ticket the appointment is for between 8am-1pm today, so I'm not sure where those times come from.
Jojo Smiley