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FTTC Installed - download capped :)

Muppet
Newbie
Posts: 8
Registered: 18-01-2011

FTTC Installed - download capped :)

Hi,
BT chap just left, my upload is great at 7.94MB but my download seems to be capped at 2MB Smiley
Please could this be reset (assuming that is what is needed !)
Ta
7 REPLIES
matthat
Newbie
Posts: 3
Registered: 18-01-2011

Re: FTTC Installed - download capped :)

Had mine installed yesterday, same situation. Upload speed amazing! Engineer says line is testing at full 40megs, come on plusnet, let me loose!
nibor
Grafter
Posts: 105
Registered: 25-01-2009

Re: FTTC Installed - download capped :)

You need to get ur line speed re-set , dave usually picks up on it in here.
Plusnet Help Team
Plusnet Help Team
Posts: 17,626
Thanks: 611
Fixes: 158
Registered: 05-04-2007

Re: FTTC Installed - download capped :)

Quote from: Muppet
Please could this be reset (assuming that is what is needed !)

Done.
Quote from: matthat
come on plusnet, let me loose!

Done
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Help Team
Muppet
Newbie
Posts: 8
Registered: 18-01-2011

Re: FTTC Installed - download capped :)

Works great, thank s
matthat
Newbie
Posts: 3
Registered: 18-01-2011

Re: FTTC Installed - download capped :)

Quote from: Chris
Quote from: matthat
come on plusnet, let me loose!

Done

Thanks!
J_i_m
Grafter
Posts: 54
Registered: 01-08-2007

Re: FTTC Installed - download capped :)

I think that this has happened to my account as well.  Any chance of getting it sorted?  My tickets aren't being picked up.
kullyrai
Dabbler
Posts: 21
Registered: 19-05-2008

Re: FTTC Installed - download capped :)

I was upgraded on the 17th, but have been out of the country for a while so didn't get to use the line much
started at 30Mb+, line seems to be getting slow now

and what a difference 15 mins makes...