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FTTC Installation

Romandy
Dabbler
Posts: 11
Registered: 03-02-2011

FTTC Installation

Final got my FTTC installed, just waiting for my ip profile to change


For some reason i get an error every time i try a bt speedtest
4 REPLIES
Romandy
Dabbler
Posts: 11
Registered: 03-02-2011

Re: FTTC Now Installed!

Anyone know why I can't do a BT Speedtest on my line? i didn't attempt one before I had FTTC fitted but it just says error, we could not run a speed test.
My line is still capped at 1.3mb, I was switched over at about 11am this morning. The engineer injured himself whilst working (tripped over the outside door mat and sprained his ankle) so another came out to finish the job (was halfway through moving the master socket from the hall way round the to living room) he hadn't done a FTTC before, he just installed the faceplate and left. I had to remind him that i needed a VDLSL modem before he left!
Upload speeds are great! but i don't do much of that.....Hopefully it'll be changed soon I've reset my modem twice already to no avail.
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Re: FTTC Installation

Give support a ring.
Moderator
Moderator
Posts: 25,691
Thanks: 1,081
Fixes: 46
Registered: 14-04-2007

Re: FTTC Installation

Would you like to read this thread regarding the speed tester.
Customer and Forum Moderator.
Product of the Tyrell Corporation
I see dead Parsnips.
Romandy
Dabbler
Posts: 11
Registered: 03-02-2011

Re: FTTC Installation

woo hoo thats better, plusnet changed my IP this afternoon

Still having trouble with the bt tester, as are lots of others in the thread linked.