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FTTC - Instaleld today can I have my IP Profile changed.

myke2011
Dabbler
Posts: 12
Registered: 24-02-2011

FTTC - Instaleld today can I have my IP Profile changed.

Hey,
If anyone from Plusnet reads this can I have my profile updated for the FTTC.
Thanks!  Cheesy
4 REPLIES
myke2011
Dabbler
Posts: 12
Registered: 24-02-2011

Re: FTTC - Instaleld today can I have my IP Profile changed.

just thought if you need to know what user I am you can see the ticket regarding my FTTC #40401670
I am only getting 1.5Mbps down is this to do with the IP profile?  Huh
myke2011
Dabbler
Posts: 12
Registered: 24-02-2011

Re: FTTC - Instaleld today can I have my IP Profile changed.

Sorry to bump this but are there any Plusnet people about on this forum? I have also tried raising a ticket and no reply. Really hoping I can get my IP Profile updated soon because I can't do a lot on the speeds im getting at the moment around 1Mbps.
mikeyriot
Grafter
Posts: 116
Registered: 20-12-2010

Re: FTTC - Instaleld today can I have my IP Profile changed.

Give them a call, I'm not sure, but i dont think anyone at PN will see this till monday.
Jon
Grafter
Posts: 76
Registered: 07-04-2007

Re: FTTC - Instaleld today can I have my IP Profile changed.

Hi,
I've just checked and it appears it has already been changed. If you haven't already, please power cycle (disconnect and reconnect) your router Smiley
Thanks
Jon