cancel
Showing results for 
Search instead for 
Did you mean: 

FTTC Day 1 - Slow Download (But Great Upload)

mmcilroy
Grafter
Posts: 32
Registered: 29-11-2010

FTTC Day 1 - Slow Download (But Great Upload)

Just got FTTC installed this morning. BT engineer did a great job getting everything setup nice and quickly.
Initial visit to speedtest.net showed 1.1Mbps download (which is exactly that same as what I got on ADSL). Uploads look great through - anywhere between 6 - 8Mbps
Pingtime have dropped by a good 10 to 20 ms as well
Any ideas why the slow downloads? It's as though my plusnet account is capped...
5 REPLIES
mmcilroy
Grafter
Posts: 32
Registered: 29-11-2010

Re: FTTC Day 1 - Slow Download (But Great Upload)

Community Veteran
Posts: 3,789
Registered: 08-06-2007

Re: FTTC Day 1 - Slow Download (But Great Upload)

I suspect your line will still be profiled at the old rate, which should pick up pretty soon.  Especially if Dave notices it and pokes the relevant pokey things.
B.
mmcilroy
Grafter
Posts: 32
Registered: 29-11-2010

Re: FTTC Day 1 - Slow Download (But Great Upload)

Cheers B. Suspected as much.
Raised a ticket this morning, so hopefully will be fixed soon enough
DaveandKatie
Newbie
Posts: 3
Registered: 20-11-2010

Re: FTTC Day 1 - Slow Download (But Great Upload)

Engineers have just finished my installation and i'm seeing the same as above, super fast ping and upload although download is still the same.....

And as i was typing my phone rang, Plusnet support on the line to say they have just seen my support ticket and have reprofiled my line and i should see the speed increase over the next couple of days  Smiley
mmcilroy
Grafter
Posts: 32
Registered: 29-11-2010

Re: FTTC Day 1 - Slow Download (But Great Upload)

The support guys have just reprofiled my line, and wow, what a difference!...
http://www.speedtest.net/result/1050066775.png