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FTTC 80/20 Has Trial Ended

KC
Newbie
Posts: 7
Registered: 11-06-2012

FTTC 80/20 Has Trial Ended

Has the 80/20 Trial ended.
The reason I ask is I'm getting rather tired of phoning up to get my profile reset.
Checking https://portal.plus.net/my.html?action=stable_rate I find yet again my profile has been reset to 40Mb  Cry (last phone call to get reset was a few days ago, Within a couple of hours I was back to 72000kbps, although I doubt that lasted for more than a day).
Support are helpfull but why does it keep getting reset?
I can only assume the trial has finish.
2 REPLIES
paulpicks21
Grafter
Posts: 422
Registered: 08-03-2010

Re: FTTC 80/20 Has Trial Ended

No the trial has not ended.
You need to have a bit of a read of this forum. It's a well known ongoing issue to which many are suffering.
Have a read of this thread - http://community.plus.net/forum/index.php/topic,102776.0.html the last several pages are people with the same issue.

Paul
Community Veteran
Posts: 6,307
Thanks: 86
Fixes: 3
Registered: 08-01-2008

Re: FTTC 80/20 Has Trial Ended

This reply by Chris is particularly relevant: http://community.plus.net/forum/index.php/topic,102776.msg907133.html#msg907133
Quote from: Chris
Can we ask that if you're having this problem you post in here rather than raising a fault or contacting the support team, this is a trial and one of the terms of the trial was that support was via the forum! Thanks.
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.