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Entering FTTP Trial from BT

m4tthew
Newbie
Posts: 1
Registered: ‎15-09-2017

Entering FTTP Trial from BT

I have FTTP which is currently provided by BT and my contract is coming up for renewal. I am looking at alternative providers and would like to know if I can swap to Plusnet? If I can change and join your trial how would I go about this?

 

p.s. bt availability checker results are below

 

Thanks

3 REPLIES 3
bmc
Hero
Posts: 3,243
Thanks: 1,025
Fixes: 48
Registered: ‎28-02-2017

Re: Entering FTTP Trial from BT

The PlusNet FTTP Trial is for existing customers only.

 

Apart from BT as far as I know only Zen Internet and Andrews & Arnold are the only major ISP's to offer FTTP.

 

Brian

RealAleMadrid
Aspiring Hero
Posts: 2,726
Thanks: 1,402
Fixes: 59
Registered: ‎07-07-2009

Re: Entering FTTP Trial from BT

If you have a normal phone line you can order an ADSL service  from PlusNet then apply to go on the FTTP trial, I know it's crazy but that's the way they do it.

HarryB
Plusnet Help Team
Plusnet Help Team
Posts: 5,199
Thanks: 1,466
Fixes: 256
Registered: ‎25-03-2015

Re: Entering FTTP Trial from BT

Welcome to the community forums @m4tthew.

 

While it's less than ideal, the advice given by @RealAleMadrid is the only way for us to currently get you on the FTTP trial with us, as it's only open to existing customers.

 

A few questions surrounding how to do this were discussed over on this thread: https://community.plus.net/t5/Fibre-To-The-Premises-trial/Another-BT-FTTP-to-Plusnet-FTTP-trial-swit...

 

I hope this helps.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet