Engineer visit FTTP trial

[#1]

 I was messaged with a provisional engineer appointment of today between 9 and 1 which I confirmed as convenient, however having read other posts on the forum I am now wondering if "provisional" means they may not be coming this morning. How can I confirm if there is an engineer en route to me today? Thanks

[#2]

Have you tried logging in to your PlusNet Members page and seeing if there's an open "ticket" on your account.

Brian

[#3]

Thanks for your PM

It looks like the appointment has been delayed by our suppliers. Apologies that this wasn't communicated out to yourself. I've replied to your ticket with more detail.

Let us know if it's not suitable and we'll endeavour to change it to a convenient timeslot for you.

Anoush