Cease phone line, keep FTTP
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10-02-2020 10:19 AM - edited 10-02-2020 10:19 AM
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I'm on your trial and am happy with the service but we don't use our phone line at all, there has never even been a phone plugged in to it !
I would like to get this ceased and I read on another thread here that a phone line is not a requirement for fttp and it would save us a little cash.
Can you please advise how I go about this ?
Many thanks
Kevin
Fixed! Go to the fix.
Re: Cease phone line, keep FTTP
10-02-2020 12:35 PM
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You've done what needs to be done!!!!
The Trial does not have mainstream support so call centre staff know little about it. You need to attract one of those staff who frequent this Board and know what is required. Wonder if @Gandalf is about.
There is an additional charge for Internet only service.
Brian
Re: Cease phone line, keep FTTP
12-02-2020 11:43 AM
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Hi Kevin, thanks for the post and sorry for the delay.
I've raised a ticket on your account you'll be able to view and reply to by going Here.
Once you've responded confirming the request I'll be happy to get the ball rolling for you.
Re: Cease phone line, keep FTTP
12-02-2020 11:55 AM
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Many thanks,
Kevin
12-02-2020 12:14 PM
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Re: Cease phone line, keep FTTP
12-02-2020 12:15 PM
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Kevin
Re: Cease phone line, keep FTTP
12-02-2020 12:31 PM
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Re: Cease phone line, keep FTTP
12-02-2020 12:36 PM
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Many thanks,
Kevin
Re: Cease phone line, keep FTTP
12-02-2020 2:07 PM - edited 12-02-2020 2:08 PM
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