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Cease phone line for attention of "Melrocks"

ttattfield
Newbie
Posts: 7
Registered: 26-08-2015

Cease phone line for attention of "Melrocks"

Hi, could you arrange for my phone line to be ceased, I understand this will mean a £2.50 price increase to my fibre broadband which I am quite happy with, could you confirm by email / call when this will happen?  Thank you and Kind Regards Mr T Attfield.
6 REPLIES
ttattfield
Newbie
Posts: 7
Registered: 26-08-2015

Re: Cease phone line for attention of "Melrocks"

Hi, amI able to call Customer Services to get my telephone line ceased, thank you?
Moderator
Moderator
Posts: 17,191
Thanks: 883
Fixes: 101
Registered: 11-01-2008

Re: Cease phone line for attention of "Melrocks"

if you cease your line, it will cease your broadband. are you transferring it to another supplier?
Will Moderate For Thanks
Community Veteran
Posts: 38,208
Thanks: 898
Fixes: 54
Registered: 15-06-2007

Re: Cease phone line for attention of "Melrocks"

He is on FTTP so presumably doesn't need one
SpendLessTime
Aspiring Hero
Posts: 2,375
Thanks: 584
Fixes: 53
Registered: 21-09-2009

Re: Cease phone line for attention of "Melrocks"

I won't call in as customer services are not necessarily FTTP aware and they may cause issues.
I had MattyC take care of my phone line cease (I'm a FTTP customer too). Give it a week or so for Plusnet staff to pick up here.
Moderator
Moderator
Posts: 17,191
Thanks: 883
Fixes: 101
Registered: 11-01-2008

Re: Cease phone line for attention of "Melrocks"

Quote from: Oldjim
He is on FTTP so presumably doesn't need one

bah, didn't check the forum it was in Roll eyes
Will Moderate For Thanks
Plusnet Help Team
Plusnet Help Team
Posts: 4,017
Thanks: 734
Fixes: 165
Registered: 25-03-2015

Re: Cease phone line for attention of "Melrocks"

I've raised a ticket on your account to ensure the request is coming from you via the account as opposed to via the forums.
Please can you respond to me via the ticket and I'll pick that up for you.
If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team