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Cease phone line for attention of "Melrocks"

ttattfield
Newbie
Posts: 7
Registered: 26-08-2015

Cease phone line for attention of "Melrocks"

Hi, could you arrange for my phone line to be ceased, I understand this will mean a £2.50 price increase to my fibre broadband which I am quite happy with, could you confirm by email / call when this will happen?  Thank you and Kind Regards Mr T Attfield.
6 REPLIES
ttattfield
Newbie
Posts: 7
Registered: 26-08-2015

Re: Cease phone line for attention of "Melrocks"

Hi, amI able to call Customer Services to get my telephone line ceased, thank you?
Moderator
Moderator
Posts: 18,508
Thanks: 1,806
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Registered: 11-01-2008

Re: Cease phone line for attention of "Melrocks"

if you cease your line, it will cease your broadband. are you transferring it to another supplier?

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

Community Veteran
Posts: 38,460
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Registered: 15-06-2007

Re: Cease phone line for attention of "Melrocks"

He is on FTTP so presumably doesn't need one
SpendLessTime
Aspiring Hero
Posts: 2,516
Thanks: 664
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Registered: 21-09-2009

Re: Cease phone line for attention of "Melrocks"

I won't call in as customer services are not necessarily FTTP aware and they may cause issues.
I had MattyC take care of my phone line cease (I'm a FTTP customer too). Give it a week or so for Plusnet staff to pick up here.
Moderator
Moderator
Posts: 18,508
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Registered: 11-01-2008

Re: Cease phone line for attention of "Melrocks"

Quote from: Oldjim
He is on FTTP so presumably doesn't need one

bah, didn't check the forum it was in Roll eyes

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

Plusnet Help Team
Plusnet Help Team
Posts: 4,245
Thanks: 883
Fixes: 180
Registered: 25-03-2015

Re: Cease phone line for attention of "Melrocks"

I've raised a ticket on your account to ensure the request is coming from you via the account as opposed to via the forums.
Please can you respond to me via the ticket and I'll pick that up for you.
If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team