Cancellation policy
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- Re: Cancellation policy
05-01-2021 7:56 PM
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How much notice do I need to provide and do I just put a message on here closer to the time?
Fixed! Go to the fix.
Re: Cancellation policy
05-01-2021 8:29 PM
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All details here: https://www.plus.net/help/legal/cancellation-policy/
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
05-01-2021 9:20 PM
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Although it's never been 100% clear PlusNet policy appears to have been to transfer Trial users onto a 30 day contract at the end of their contract after the DTTP install date. If this is the case with you then 30 days is your notice period.
Check your Member's page to see what it says about your service.
Brian
Re: Cancellation policy
07-01-2021 2:08 PM
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Cheers, i'll go with the 30 days.
Ive been looking at BT and for some reason its about £5/month cheaper at the new address than if I ordered it at my current address. Its only a couple of miles down the road and I believe on the same exchange.
Re: Cancellation policy
07-01-2021 4:44 PM
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I wouldn't - just in case you're still in contract. If so, you'd get cancellation charges. I just checked my account - all it says on the Front page under My Contract is "Unlimited Fibre (no phone)"
Unless @Gandalf is about you'll need to phone them.
Brian
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