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Cancel Phone line while on Trial

pete2789
Hooked
Posts: 6
Registered: 03-03-2014

Cancel Phone line while on Trial

Hi,

 

Is it possible now that I am on the trial to cancel the old phone line that I had for the ADSL when I moved into the house?

 

I have spoken to support on the phone but they were unable to cancel this and advised that it is not possible, despite the fact I have seen other people on here have their phone lines cancelled?

 

Thanks,

 

Peter.