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Bt Installation

nibor
Grafter
Posts: 105
Registered: 25-01-2009

Bt Installation

Well BT are booked in for this afternoon, but no sign of em as yet,  Undecided whats the latest they are likely to  turn up, hope they are still coming !
9 REPLIES
Hugo
Dabbler
Posts: 19
Registered: 04-08-2010

Re: Bt Installation

nibor,
They arrived at 5.00pm for my job, so dont sweat just yet!
nibor
Grafter
Posts: 105
Registered: 25-01-2009

Re: Bt Installation

Good,
just that id taken the afternoon off work and have things I could have been doing, Ben any way of checking they are still coming !
Community Veteran
Posts: 2,106
Registered: 06-02-2008

Re: Bt Installation

Don't worry, the appointment slot runs up until 6pm Smiley
nibor
Grafter
Posts: 105
Registered: 25-01-2009

Re: Bt Installation

Well just had a call from BT,
"were are struggling to get an engineer to you due to the weather, any chance we can do tomorrow morning "
err no have had to take time off of work (annual leave which has cost me money )
"ok well see what we can do2
so at the moment am not holding my breath and will be very pissed off if they do not come..who do I claim, the cost of my leave from..
anyways will update.
Community Veteran
Posts: 2,106
Registered: 06-02-2008

Re: Bt Installation

I'm sorry to hear that Sad
You can try to claim some money from BT Openreach but I very much doubt that you'll be successful.
nibor
Grafter
Posts: 105
Registered: 25-01-2009

Re: Bt Installation

They are on there way  Smiley, what will the login details be eg plusnetdsl ? for the router settings
Community Veteran
Posts: 2,106
Registered: 06-02-2008

Re: Bt Installation

Excellent news! Your broadband username and password will be the same, Your router username / password will be as supplied in your documentation.
nibor
Grafter
Posts: 105
Registered: 25-01-2009

Re: Bt Installation

All sorted

My line profile is showing 26mb down and 10mb up on the bt speedtest, is this likely to change?
bluewhale
Grafter
Posts: 833
Thanks: 5
Registered: 30-07-2007

Re: Bt Installation

yes will change a bit i think has a bit of training to do,
but mine didn't drop that much
at least thats what mine did...