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BT Install Info

tomxlisa
Grafter
Posts: 213
Registered: 20-04-2012

BT Install Info

I've had FTTP installed but was wondering what other peoples experiences was like, the guy who did the internal works drilled through to bring the cables from outside, but has not sealed the hole so now we have a draft coming through into the house, was this the same for many other installs or was the hole sealed up, i have been on to Plusnet and they have been on to BT but nothing can be done apparently.
6 REPLIES
Community Veteran
Posts: 38,216
Thanks: 913
Fixes: 54
Registered: 15-06-2007

Re: BT Install Info

If it were me - the first thing I would have done is sealed it myself using mastic
Is there a reason why you didn't do that
tomxlisa
Grafter
Posts: 213
Registered: 20-04-2012

Re: BT Install Info

Not really a DIY person myself and was waiting to see what Plusnet said as i thought as BT created the hole they should be coming back out to sort it.
beeceegee
Rising Star
Posts: 511
Thanks: 31
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Registered: 27-11-2012

Re: BT Install Info

Hole is not sealed, but it's small and there is a plastic cap on the inside wall which will stop any draughts. I might bung a drop of sealant on the outside.
cajef
Grafter
Posts: 208
Registered: 20-07-2007

Re: BT Install Info

Quote from: beeceegee
Hole is not sealed, but it's small and there is a plastic cap on the inside wall which will stop any draughts. I might bung a drop of sealant on the outside.

May depend on the installation engineer, the guy that installed mine sealed the hole outside with silicone sealant plus a cap inside.
As you say it is hardly a difficult job for someone to put a bit of sealant in the hole themselves, it must take all of five minutes.to do. Roll eyes
Moderator
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Re: BT Install Info

I certainly would have sealed it from the outside quickly as otherwise it's a great place for the weather to get in.
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tomxlisa
Grafter
Posts: 213
Registered: 20-04-2012

Re: BT Install Info

Nah it isn't hard for me to seal it myself but i would definitely put it down to bad workmanship, i suppose you can buy those caps and i think i saw the sealant that i need on amazon and it was quite cheap, that is if it was the correct thing, i aint really good with DIY as i said, haha.