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BIG Drop in speed

mulcahysm
Dabbler
Posts: 13
Registered: 12-08-2010

BIG Drop in speed

Hello,
Not sure why but I've seen a massive drop in speed, from ~68/15 down to ~42/9 (simlar results from BT and Speednet).
When I ran the diagnostics test from BT it reported that I was getting 56/10 against a profile of 61 / 20.
I've reset the modem and the router (Airport Extreem) but no change.
Anyone seen similar issues?  Any 'testing' going on?
Thanks, Sean.
3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 12,718
Thanks: 102
Fixes: 31
Registered: 27-04-2007

Re: BIG Drop in speed

Hi there,
I can see you've raised a fault so we can have a deeper look into this and see if we can identify any issues. I've run a few tests and can't see anything obvious I'm afraid but our faults team should get back to you ASAP about this.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
mulcahysm
Dabbler
Posts: 13
Registered: 12-08-2010

Re: BIG Drop in speed

Thanks for looking into this.
mulcahysm
Dabbler
Posts: 13
Registered: 12-08-2010

Re: BIG Drop in speed

OK something very strange going on.  Here is the result using Firefox -

Here is the result using Chrome (IE is the same)

Firefox was reporting the same speed previously so not sure what's gone wrong!
Looks like while there is a drop (~10Mbps) it is not as bad as it looked.
Anyone seen similar issues?