wifi keeps dropping every 5-10mins
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wifi keeps dropping every 5-10mins
18-01-2018 2:24 AM
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I keep getting wifi drops every 5-10mins and only does it when i'm on my xbox one. like if i'm on my xbox one the interent drops every 5-10mins and it effects all devices. when i'm not on it internet is fine. i also get a teredo error and i contacted Microsoft and since its effecting all devices it has to be on plusnets side. I've posted my event logs and you can see my device a lot and there are some other errors like session closed due to error, pppoe is down and dsl is down (been like this for 5 days).
I've been using a manual dns which has helped but now its back.
Re: wifi keeps dropping every 5-10mins
18-01-2018 10:34 AM
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Hi there,
I've just been looking into this and straight away I can see that the connection is dropping out fairly frequently.
Line tests are picking up on a potential fault so please try following the checks here as your next step: https://goo.gl/tu2WWu
If the problem then continues report a fault here and then drop me a PM to let me know: http://faults.plus.net
Re: wifi keeps dropping every 5-10mins
18-01-2018 2:26 PM
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