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where can i find my down/up and what will they change to after the coming change?

KS25
Grafter
Posts: 83
Thanks: 1
Registered: 19-07-2016

where can i find my down/up and what will they change to after the coming change?

i've tried looking everywhere to find the contracted speeds... some very early emails say 40/5, whereas the page i used to sign up initially said 38/9 or so... and current speed tests put me at 36/7

 

it's all a bit confusing, why are all the numbers not listed anywhere? not on my welcome letter, not on my account, not on the packages page