upload more than halved at 4.05pm 10th jan
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- upload more than halved at 4.05pm 10th jan
upload more than halved at 4.05pm 10th jan
10-01-2017 8:14 PM
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down went from 42ish mbit to 45, upload from10mbit too 4mbit upload today. No phone line noise, no stability issues, last time I lost connection was due to a power cut or electrician visit with a manual safe power off.
45.63 Mbps |
0 Mbps | 47.41 Mbps Max Achievable Speed |
Download speedachieved during the test was - 45.63 Mbps For your connection, the acceptable range of speedsis 33.19 Mbps-47.41 Mbps . Additional Information: IP Profile for your line is - 47.41 Mbps |
2. Upstream Test: -provides background information.
Upload Speed | |
4.14 Mbps |
0 Mbps | 20 Mbps Max Achievable Speed |
Upload speed achieved during the test was - 4.14Mbps Additional Information: Upstream Rate IP profile on your line is - 20 Mbps |
Re: upload more than halved at 4.05pm 10th jan
11-01-2017 11:43 AM
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The upstream sync has dipped to 4.5Mb/s, looks like it was the disconnection around 20 hours ago when this happened. Have you tried a resync to see if the upload changes back?
Test Outcome | Pass |
Test Outcome Code | GTC_FTTC_SERVICE_0001 |
Description | GEA service test completed and no fault found but unable to check for customer equipment connected to modem. |
Main Fault Location | OK |
Sync Status | In Sync |
Downstream Speed | 49.0 Mbps |
Upstream Speed | 4.5 Mbps |
Appointment Required | N |
Fault Report Advised | N |
NTE Power Status | PowerOn |
Voice Line Test Result | Pass |
Bridge Tap | Not Detected |
Radio Frequency Ingress | Not Detected |
Repetitive Electrical Impulse Noise | Not Detected |
Cross Talk | Not Detected |
Estimated Line Length In Metres | 725.9 |
Upstream Rate Assessment | Reasonable |
Downstream Rate Assessment | Reasonable |
Interference Pattern | Not Detected |
Service Impact | No Impact Observed |
Home Wiring Problem | Not Detected |
Downstream Policing Discard Rate | 0.0 |
Customer Traffic Level | Upstream and Downstream Traffic Detected |
Profile Name | 0.128M-49M Downstream, Interleaving Low - 0.128M-20M Upstream, Error Protection Off |
Time Stamp | 2016-12-29T11:45:00 |
Re: upload more than halved at 4.05pm 10th jan
11-01-2017 3:17 PM
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left a resync until it was checked, which I just did with no change
Re: upload more than halved at 4.05pm 10th jan
13-01-2017 10:03 AM
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2 resyncs carried out and no change still
Re: upload more than halved at 4.05pm 10th jan
13-01-2017 11:42 AM
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I'd advise getting this reported to us as a fault at https://faults.plus.net - we'll need to get this pushed through to Openreach.
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