Re: upgraded to fibre extra - speed about the same?
2 weeks ago - last edited 2 weeks ago by dvorak
BT BROADBAND AVAILABILITY
Threshold(Mbps) WBC FTTC
Date WBC SOGEA
Date Left in
High Low High Low VDSL Range A
(Clean) 73.1 49.7 18.3 12 44 Available Available --
VDSL Range B
(Impacted) 70.2 44 17.9 10.5 35 Available Available --
Products Downstream Line
Rate(Mbps) Upstream Line
Range(Mbps) WBC FTTP
Date FTTP on Demand 330 30 -- Available ADSL Products Downstream Line
Rate(Mbps) Upstream Line
Date WBC ADSL 2+ Up to 9 -- 7.5 to 10.5 Available -- Yes
WBC ADSL 2+
Annex M Up to 9 Up to 1 7.5 to 10.5 Available -- Yes
Up to 5.5 -- 4.5 to 6.5 Available -- --
WBC Fixed Rate 2 -- -- Available -- Yes
Fixed Rate 2 -- -- Available -- --
Speed (Mbps) 50.94
VDSL Multicast -- -- -- Available -- --
ADSL Multicast -- -- -- Available -- --
Bridge Tap N
Last Test Date 07-06-2019
FTTP is not available.
For all ADSL and WBC Fibre to the Cabinet (VDSL or G.fast) services, the stable line rate will be determined during the first 10 days
of service usage.
This line is on a Market B Exchange.
For VDSL or G.fast Ranges A and B, the term "Clean" relates to a line which is free from any wiring issues (e.g. Bridge Taps) and/or
Copper line conditions, and the term "Impacted" relates to a line which may have wiring issues (e.g. Bridge Taps) and/or Copper line
In order to be eligible for handback, downstream speed should be less than Downstream Handback Threshold values.
Throughput/download speeds will be less than line rates and can be affected by a number of factors within and external to BT's
network, Communication Providers' networks and within customer premises.
The Stop Sale date for Datastream is from 30-Jun-2012; the Formal Retirement date for Datastream is from 30-Jun-2014. The Stop
Sale date for IPstream is from 30-Nov-2012; the Formal Retirement date for IPstream is from 30-Jun-2014.
If the End User wishes to migrate from their current Broadband supplier they will need to contact the Broadband supplier they want to
take service from to arrange for the service to be migrated.
Please note that postcode and address check results are indicative only. Most accurate results can be obtained from a telephone
number, NAD, UPRN or Access Line ID (ALID) check.
Note: If you decide to place an order for a WBC fibre product, an appointment may be required for an engineer to visit the end user's
premises to supply the service.
Thank you for your interest.
Please accept my apologies for the issue with your broadband speed.
After testing the line, your connection appears stable while operating within the estimated speed leading up to the router. Did you test the performance while connected by Ethernet cable or solely wireless? If you tested solely via wireless, please connect by Ethernet cable and test the speed using the BT Wholesale performance test.
During the first 10 days of your new product, the line will go through stabilisation and the performance can increase / decrease throughout but it should rest between the estimates.
| Lewis G|
Plusnet Help Team