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upgraded but no speed increase

lixin0121
Newbie
Posts: 2
Registered: 16-02-2017

upgraded but no speed increase

I upgraded yesterday but no speed increase has been seen today.

Please help!

Plusnet ID: [removed]

Moderator's note by Dick (Strat): Personal information removed from a public forum to a private staff area.

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 4,597
Thanks: 279
Fixes: 114
Registered: 01-01-2012

Re: upgraded but no speed increase

Sorry to hear that.

Our tests are showing a external fault on the line so we'll get that raised for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team