thinking of upgrading to fibre extra
FIXED- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: thinking of upgrading to fibre extra
27-11-2016 7:02 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
evening,
currently on fibre, thinking of going to extra mainly because of slow upload (between 1 and 2 meg).
Can anyone/Plusnet tell me what type of improvement i can expect before upgrading?
Thanks
Fixed! Go to the fix.
Re: thinking of upgrading to fibre extra
27-11-2016 7:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Have a look here.
Re: thinking of upgrading to fibre extra
27-11-2016 7:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: thinking of upgrading to fibre extra
27-11-2016 7:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks both.
Output below (but not sure what product this would relate to?)
27-11-2016 7:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
You need to be looking at vdsl
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: thinking of upgrading to fibre extra
27-11-2016 7:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
thanks dvorak. In that case, think its worth the £5 extra.
Re: thinking of upgrading to fibre extra
27-11-2016 7:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The one which is applicable to you is the first one, VDSL.
Re: thinking of upgrading to fibre extra
27-11-2016 7:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Either way, still a pretty nice jump.
If this post resolved your issue, please click the 'This fixed my problem' button
Re: thinking of upgrading to fibre extra
27-11-2016 7:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
thanks Anoush. Is it just a matter of upgrading, no hardware costs or downtime?
Re: thinking of upgrading to fibre extra
27-11-2016 7:39 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
All you would need to do is put through the product change either online or by phone.
We would place a modify order automatically and there shouldn't be any downtime.
If this post resolved your issue, please click the 'This fixed my problem' button
Re: thinking of upgrading to fibre extra
27-11-2016 7:53 PM - edited 27-11-2016 7:53 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Absolutely worth an upgrade. I went for Fibre Extra exactly for that reason, to get the higher upload speed (in my case 18Mb/s).
I've been very pleased with it. I have a static IP address (which relates to my previous Metronet account I think) and a VPN works very nicely with it.
Quite why Plusnet think that a 2Mb/s upload is acceptable is another question. What Plusnet should sell as fibre is the 55/10 product that BT have.
Re: thinking of upgrading to fibre extra
28-11-2016 10:14 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: thinking of upgrading to fibre extra
28-11-2016 1:16 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@raoulsilva Can you private message me with your username please? Your forum username appears to be linked to an old account.
If this post resolved your issue, please click the 'This fixed my problem' button
Re: thinking of upgrading to fibre extra
28-11-2016 1:33 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thank you for your PM. It's looking like the modify order didn't go through automatically I'm afraid. I'm in the process of placing it now. It'll complete tomorrow.
Sorry for any inconvenience caused.
If this post resolved your issue, please click the 'This fixed my problem' button
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: thinking of upgrading to fibre extra