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static ip

iangilf
Rising Star
Posts: 498
Thanks: 30
Fixes: 1
Registered: ‎01-11-2017

static ip

hi folks since readding the static ip address my ping results on the speedtests have doubled i used to get 7 ms on ping test now im getting 16 ms and these tests are done over ethernet connection and not wireless

if this is something to do with the static ip address can u fix this problem please as my daughter is a gamer and obviously the lower ping rate was what she wanted 

 

thanks

 

1 REPLY 1
Plusnet Help Team
Plusnet Help Team
Posts: 623
Thanks: 114
Fixes: 31
Registered: ‎06-08-2018

Re: static ip

Hello @iangilf,

 

Thank you for getting in touch.

 

I'm afraid that having a static IP address would mean the service is routing traffic differently to that of a dynamic IP address. 16ms ping is still a low latency result but this will be solely down to the difference in hops to the end address. If you don't need the static IP address for a specific reason for example IP cameras, SSH or file servers, I'm happy for you to remove it and we will refund you the one off £5 charge.

 

Thanks again.

If this post resolved your issue please click the 'This fixed my problem' button
 Lewis G
 Infrastructure Operations Professional