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speedtest.btwholesale.com reporting wrong speeds.

Tempting
Grafter
Posts: 69
Thanks: 8
Registered: ‎27-01-2016

speedtest.btwholesale.com reporting wrong speeds.

BT Wholesale speedtest website reporting incorrect speed. I'm sure I'm not getting

 363 Mbps down Smiley

 

speedtest_20180311.JPG

 

 

 

5 REPLIES 5
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
Fixes: 12
Registered: ‎01-12-2010

Re: speedtest.btwholesale.com reporting wrong speeds.

Its a Known problem Sad   especially with Firefox Lips_are_sealed

Mozilla support says its because BT test still using Flash not HTML5 , Plusnet have been in contact with BT several times but still await a fix from BT

Ps my test Funny

BT test.PNG

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Gandalf
Community Gaffer
Community Gaffer
Posts: 26,573
Thanks: 10,294
Fixes: 1,600
Registered: ‎21-04-2017

Re: speedtest.btwholesale.com reporting wrong speeds.

It looks like someone else is experiencing this problem today over here.

Can you try a different web browser and let us know how it goes?

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Tempting
Grafter
Posts: 69
Thanks: 8
Registered: ‎27-01-2016

Re: speedtest.btwholesale.com reporting wrong speeds.

My original test was done in Chrome (as it always has been n the past) but speed does report correctly in IE and FF.

St3
Aspiring Champion
Posts: 2,614
Thanks: 502
Fixes: 5
Registered: ‎13-07-2012

Re: speedtest.btwholesale.com reporting wrong speeds.

When i run the test via IE it reads correctly but when i use chrome its giving the wrong readings.

rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
Fixes: 12
Registered: ‎01-12-2010

Re: speedtest.btwholesale.com reporting wrong speeds.

Yes i get a correct test with MS Edge , like has been said the problem lies with BT wholesale test , not the browsers

Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .