speed dropping
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- Re: speed dropping
speed dropping
28-01-2018 8:20 PM
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Speeds dropping over last few hours resulting in very poor picture quality. Anyone else having this problem?
Re: speed dropping
28-01-2018 8:29 PM
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Re: speed dropping
28-01-2018 8:57 PM
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Normal speeds 35 upwards. Just need PN staff to check for me,
Re: speed dropping
28-01-2018 9:28 PM
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This could be another example of a network performance problem being investigated by PN.
Superuser citation
This topic has been cited by one of the Superusers; the purpose of which is to provide a note for information which might help to focus continued discussion (but might not result in a staff response).
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: speed dropping
29-01-2018 2:19 PM
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Re: speed dropping
30-01-2018 1:54 PM
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Hi Matthew .. I pm'd you yesterday with my user name. Still loading slowly, Can you take a look please. Thanks.
Re: speed dropping
31-01-2018 9:53 AM
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Cheers for your username @patti (I got it off Matt)
Our tests aren't finding a definitive cause of the problem. If you're using a wired connection I'd recommend raising a fault to us at http://faults.plus.net so we can look into it further.
If it's just the wireless connectivity you're having problems with, can you run through the steps in this guide and let us know how it goes: https://community.plus.net/t5/Plusnet-Blogs/How-to-boost-your-wi-fi/ba-p/1450193
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