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speed droped

richierich007
Grafter
Posts: 38
Fixes: 1
Registered: 02-05-2014

speed droped

hi all... is it poss you could look at my line stats ... speed has just dropped I was hitting about 70/18 now its 3.5/18
the router went missing on the lappy , I rebooted router and lappy and the connection came back, but as u see the speeds have vanished,
also Or aee working in the next st up from me , im sure my cables are routed there
3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 4,782
Thanks: 366
Fixes: 136
Registered: 01-01-2012

Re: speed droped

Hi there.
It looks like your profile changed back to its old ADSL value for some reason.
I've changed it back to normal for you and if you reboot your router or log into it and disconnect then reconnect it should be fine.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
richierich007
Grafter
Posts: 38
Fixes: 1
Registered: 02-05-2014

Re: speed droped

as expected from Plusnet super quick response and fast solution , thanks Mathew , everything back to normal ,,, BIG thumbs up
Plusnet Help Team
Plusnet Help Team
Posts: 4,782
Thanks: 366
Fixes: 136
Registered: 01-01-2012

Re: speed droped

Fantastic!
Glad to hear everything is back to normal Smiley
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team