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speed droped 4 times in a week - please have a look on my line!

sylwias
Dabbler
Posts: 10
Registered: 28-02-2017

speed droped 4 times in a week - please have a look on my line!

I am sitting at 39mbit/s download now - it was 59mbit/s week ago!!! what is going on on my lineHuh I got no response on support chat, no response on community pages! is this really what you call "great service" ? the snr value went up form 3db to 11db since last week!!! there is definatelly something wrong on my line. please see attached screen from my router.

1 REPLY
Community Gaffer
Community Gaffer
Posts: 17,646
Thanks: 640
Fixes: 162
Registered: 05-04-2007

Re: speed droped 4 times in a week - please have a look on my line!

I can see my colleague has responded here: https://community.plus.net/t5/Fibre-Broadband/Drop-in-speed-again-in-two-weeks/m-p/1421778#M57449

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff