slow fibre
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slow fibre
07-07-2015 11:15 AM
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Re: slow fibre
07-07-2015 11:21 AM
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Re: slow fibre
07-07-2015 11:24 AM
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I would check your current line speed at https://portal.plus.net/my.html?action=data_transfer_speed
It may still be set at your ADSL speeds. Plusnet are getting too regular in forgetting to update this after a FTTC install.
If the speed is now showing the newer FTTC speeds then you will need to log into your router and perform a disconnect/reconnect to get the new speed.
If it still showing the ADSL speed then contact Support
Re: slow fibre
07-07-2015 11:27 AM
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Re: slow fibre
07-07-2015 11:38 AM
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I've done some tests but I can't find any problems, you might find it fluctuating a bit for the first few days as it's newly installed. Keep an eye on it and let us know if the problem persists!
Re: slow fibre
07-07-2015 11:44 AM
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Re: slow fibre
07-07-2015 11:47 AM
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Re: slow fibre
07-07-2015 11:53 AM
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Re: slow fibre
07-07-2015 12:20 PM
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Re: slow fibre
07-07-2015 12:31 PM
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Re: slow fibre
07-07-2015 3:28 PM
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Re: slow fibre
08-07-2015 12:00 AM
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Re: slow fibre
08-07-2015 9:39 PM
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Can you post results from this? http://www.thinkbroadband.com/speedtest/speedtest2.html
Also what are your estimates from the wholesale checker? https://www.btwholesale.com/includes/adsl/main.html
Remember to blank out your phone number/postcode etc before you post the image
Re: slow fibre
09-07-2015 10:11 AM
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What speeds does a BT Speedtester give? http://speedtest.btwholesale.com/
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