router keeps dropping wifi
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router keeps dropping wifi
14-06-2018 7:41 PM
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getting wond up by router wifi keeps dropping main pc is ethernet cable connected and has no issues but everything else in house is wifi connected and keep going on and off line. i have spend a week playing with the wifi by changing the channel but still same issue had a laptop being used right under the router but only 3 bars and keeps going offline take the same laptop to friends house no issues at all so defo not my devices the router last few months is being so unreliable. spent 15mins on the phone trying to get though to them and someone just hung up the second try 35 mins on the phone and they hung up again. still in contract but sure i can use all this to break the contract and go elsewhere
Re: router keeps dropping wifi
15-06-2018 9:21 AM
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Sorry to hear you're having problems with your wireless signal.
Can you try the steps here letting us know how you get on?
Re: router keeps dropping wifi
15-06-2018 12:25 PM
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So still have same issue with this done none of our devices are Apple, all Android or Windows PCs
Re: router keeps dropping wifi
15-06-2018 4:19 PM
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Sorry to hear that.
It may be worth looking into a wireless booster or powerline adapters to try to improve your wireless signal as there are many environmental factors which can affect WiFi.
Re: router keeps dropping wifi
15-06-2018 4:36 PM
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Re: router keeps dropping wifi
16-06-2018 10:19 AM
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Re: router keeps dropping wifi
16-06-2018 2:36 PM
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Re: router keeps dropping wifi
17-06-2018 10:43 AM
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Re: router keeps dropping wifi
17-06-2018 4:29 PM
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Can't get help from plus net as after waiting a que each time they just keep cutting me off without even getting to speak to someone. Have been give a loan of a router and no issues so it seams to be the router but if I can't get to speak to someone how do I get my router changed as the loaned router needs to go back in about 2 weeks
Re: router keeps dropping wifi
17-06-2018 4:58 PM
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Go onto Ebay and buy a new BT SmartHub 6 for around £30. You will find setting up instructios for Plusnet on the Router board. You will then have a router with better wifi performance than a Hub One, which is a BT Home Hub 5a with tweeked software.
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Re: router keeps dropping wifi
17-06-2018 6:16 PM
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