random disconnection
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: random disconnection
random disconnection
19-11-2016 9:30 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
this evening i have been disconnecting randomly ,i'd say 5 /6 times over a few hours , the connection just drop out of nowhere ,anyone else got this issue?
i have tried to talk to online tchat , but , as usual " nothing wrong in our service , i can raise a fault and send one engineer but that would cost you £65 since the fault is not on our side" way to go to scare people off and stop complain with xmas coming up , for weeks if not month we have had bad service , packet loss , sometimes weeks without what we pay for , but don't be late 1 day to pay your bill , they interrupt your browsing.. way to make us proud
Re: random disconnection
20-11-2016 1:02 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have had the exact same problems as you since yesterday night, random disconnections during the whole day must of been something like 7 or 8 by now. For me I just really think this is the last nail in the coffin for Plusnet, will be looking for new ISP first thing Monday morning
Re: random disconnection
20-11-2016 7:07 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: random disconnection
20-11-2016 7:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Its been quite horrible the past couple of months thats for sure. Ive had more random disconnects in the past 2 weeks than I did the first 2 years LOL
Re: random disconnection
22-11-2016 12:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Same here, random disconnects. Openreach Engineer found clean line and no problems 2 weeks ago when I first raised this with PN, and had no idea what could cause them beyond "Something at the exchange, perhaps". The disconnects continue.
I find it odd that previous visits to this forum have not seen as many disconnect posts as now, and so guess there's something going on at the server end rather than locally?
The connection comes back like a reboot after 2-3 minutes but it's bloody inconvenient and annoying. it didn't happen before, so why now? why so persistent? and why so frequent? Something has changed don't you think?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: random disconnection