raised questions
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raised questions
18-10-2018 4:32 PM - edited 18-10-2018 4:49 PM
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Why aren't questions raised answered within 24hours I have a question that was raised which I added comments to 3 days later still no response the question is is 183594076 becoming a little frustrated
It concerns higher prices for loyal customers over new business
Re: raised questions
18-10-2018 5:08 PM
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I'm a new customer, and I have a question about my order which I raised yesterday, and no answer yet. It's VERY concerning.
Re: raised questions
18-10-2018 5:48 PM
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Yes I thought I would get some joy here just can't face waiting 40 mins plus on phone to speak to someone who will only shove me in another queue for another long wait
Re: raised questions
19-10-2018 10:47 AM
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Hi @gangee234,
Thank you for your patience and I'm sorry for your long wait.
I have updated you via ticket here
Thank you.
Hi @dghatch,
I'm really sorry for your wait but please be aware that tickets, community forum and social media are not immediate response platforms.
I have checked over your query and responded here
Please let us know if we can be of further assistance.
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