rDNS Update
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rDNS Update
20-07-2018 12:04 PM - edited 20-07-2018 12:12 PM
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Can someone from the plusnet team update ticket 178619411 and change the rDNS for me? Its been open for over a week.
I ordered static IP and would like the rDNS change, I don't know why you guys think its a good idea in the first place to use <username>.plus.com by default.
Thanks
Re: rDNS Update
20-07-2018 12:49 PM
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You used to be able to do it yourself. Try the link in this post https://community.plus.net/t5/Fibre-Broadband/Change-reverse-DNS-entry-from-username-to-an-IP-or-ano...
Please let us know if it still works.
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Re: rDNS Update
20-07-2018 12:50 PM
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Yes I used that, it just creates a support ticket
Re: rDNS Update
20-07-2018 12:56 PM
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Sorry, I see that @Gandalf is around. Hopefully he will fix it for you.
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Re: rDNS Update
20-07-2018 1:16 PM
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Re: rDNS Update
24-09-2018 6:34 PM
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Hi Gandalf,
I am currently having a similar issue on my request for an rDNS change. Would you be able to assist? support ticket 182680989.
Many thanks in advance if you can.
Re: rDNS Update
25-09-2018 2:26 PM
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@Quenchmaster Sorry to hear this.
I'll get this done for you now
Re: rDNS Update
13-10-2018 7:51 PM
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Same issue here, could someone please update my rDNS, ticket is here:
https://www.plus.net/wizard/index.html?p=view_question&id=183338521
Many thanks.
Re: rDNS Update
15-10-2018 10:37 AM
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Hi @munkfish,
Apologies for the delay in that ticket being picked up. I've submitted the requested change and this should take effect within the next 24 hours.
If that's not updated by this time tomorrow, please drop us a message here and we'll look in to that further for you.
I hope this helps.
Re: rDNS Update
15-10-2018 3:44 PM
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@HarryB much obliged.
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