"There is an open order on your line which is due to complete by 01-Jun-2019" - but no order placed?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- "There is an open order on your line which is due ...
"There is an open order on your line which is due to complete by 01-Jun-2019" - but no order placed?
20-05-2019 9:38 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I checked BT's dsl checker this morning and noticed this message:
There is an open order on your line which is due to complete by 01-Jun-2019
However, I haven't placed an order. I think G.Fast will be installed at some point soon (neighbouring cabinets have the G.Fast extension pods installed) - could that be related?
Any ideas?
Re: "There is an open order on your line which is due to complete by 01-Jun-2019" - but no order ...
20-05-2019 12:43 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @frogt,
I've had a look at this and can see the same message on the checker as you. I've spoken to Openreach and they've confirmed it's a open port change order. It's just a background order and shouldn't affect any of your services on the day.
Re: "There is an open order on your line which is due to complete by 01-Jun-2019" - but no
20-05-2019 12:53 PM - edited 20-05-2019 12:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for checking. Not related to G.Fast then.
Re: "There is an open order on your line which is due to complete by 01-Jun-2019" - but no
20-05-2019 12:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
There actually weren't able to confirm. There's a chance it could be and the port changes are happening for everyone on the cab as a result of any upgrades that are happening for everyone in your area in preparation.
Re: "There is an open order on your line which is due to complete by 01-Jun-2019" - but no
20-05-2019 1:01 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Interesting. Will keep an eye out for any new BT equipment being installed.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- "There is an open order on your line which is due ...