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poor wifi

trotter68
Newbie
Posts: 2
Registered: 02-01-2016

poor wifi

just wondering if its possible to use a different router than the supplied fibre one.wifi performance is very poor upstairs so was thinking about maybe buying a dual band one
4 REPLIES
Community Veteran
Posts: 4,729
Registered: 04-04-2007

Re: poor wifi

It maybe worth saying which router that you have, as PlusNet have changed recently.  If it's the Sagemcom then it will not be hard to improve upon!
Dual band in itself may not provide improvements if it's a distance from to router issue the 5GHz band has a shorter range than 2.4GHz.
Plusnet Help Team
Plusnet Help Team
Posts: 13,322
Thanks: 223
Fixes: 65
Registered: 27-04-2007

Re: poor wifi

You can use a different router.
However I would give the advice shown here a try before buying one: http://www.plus.net/support/broadband/wireless_broadband/wireless_signal.shtml
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
trotter68
Newbie
Posts: 2
Registered: 02-01-2016

Re: poor wifi

yes it is the sagecom ive got anyone recommend something decent
Community Veteran
Posts: 4,729
Registered: 04-04-2007

Re: poor wifi

Here is a list of combined Fibre Modem/Routers The tread also contains advise and reviews.
You could also stick with a separate modem, which opens up you choice and reduces the cost.
I recommend going for a dualband wireless router that supports `ac` to keep yourself future proof.