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poor speed during the day

neuronetv
Newbie
Posts: 8
Registered: 04-11-2011

poor speed during the day

I'm getting poor speeds during the day. Most times I get 20Mb/sec but this week I'm getting about 11 -12 mb during the day. Not good. what's wrong with the plusnet service? The problem isn't at my end, nothing has changed here for weeks, it's the service.
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 12,814
Thanks: 108
Fixes: 35
Registered: 27-04-2007

Re: poor speed during the day

Hi there,
I've run some line connection diagnostics which haven't shown any issues.
Quote
nothing has changed here for weeks, it's the service.

We're not assuming anything but if you're connecting via WiFi then changes to surrounding networks can cause issues to yours without you needing to change anything.
If you do connect that way please try the advice shown here: http://www.plus.net/support/broadband/wireless_broadband/wireless_signal.shtml
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team