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pokerstars.uk not working

itimjim
Newbie
Posts: 3
Registered: 2 weeks ago

pokerstars.uk not working

While I'm connected to plus.net, pokerstars.uk will not load. Its 100% plus.net, as when I go onto cellular, or use PIA VPN, it works fine.

Is it being blocked? 🤔
6 REPLIES
Moderator
Moderator
Posts: 19,540
Thanks: 2,282
Fixes: 385
Registered: ‎11-01-2008

Re: pokerstars.uk not working

do you have safeguard activated?
I can connect to it on my PN connection.

Customer / Moderator
If it helped click the thumb

If it fixed it click 'This fixed my problem'

My Broadband Ping - PN-Fibre
Baldrick1
Aspiring Hero
Posts: 2,153
Thanks: 940
Fixes: 70
Registered: ‎30-06-2016

Re: pokerstars.uk not working

I can access it ok. Have you got safeguard enabled?

itimjim
Newbie
Posts: 3
Registered: 2 weeks ago

Re: pokerstars.uk not working

No, safeguard is off. Thanks. Tim
itimjim
Newbie
Posts: 3
Registered: 2 weeks ago

Re: pokerstars.uk not working

As above. No safeguard.
I can resolve DNS name and it pings on ICMP fine. Just in a browser it's continually loading.

Fire up the VPN and it's fine.
Baldrick1
Aspiring Hero
Posts: 2,153
Thanks: 940
Fixes: 70
Registered: ‎30-06-2016

Re: pokerstars.uk not working

Have you tried a different browser?

Highlighted
Community Gaffer
Community Gaffer
Posts: 2,453
Thanks: 4,150
Fixes: 80
Registered: ‎29-09-2011

Re: pokerstars.uk not working

When I read this I thought there might be a problem with the Geolocation services incorrectly marking you as attempting to connect from another country, both the IP's you've used recently correctly show as originating from the UK.

 

We've sent an email to the site asking them 

 

Is there any restriction to services on your side that may be affecting our customer base on 51.6.0.0/15 IP subnet?  I understand there may often be restrictions for IP addresses geo-located outside of the UK but this is a UK range.

 

We will keep you up to date with any responses.

 Jono H
 Plusnet Community Manager