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peer not responding
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- Re: peer not responding
peer not responding
09-04-2015 5:47 PM
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this started yesterday had 8 peer not responding in the morning and another 4 today
it is not affecting the speed
not had this hapen before
anyone got an idea why it is doing this
noise magin has gone down
Noise margin:
5.4 / 5.2
Line attenuation:
32.6 / 23.5
normally runs at
Noise margin:
6.1 / 6.0
Line attenuation:
32.4 / 23.4
it is not affecting the speed
not had this hapen before
anyone got an idea why it is doing this
noise magin has gone down
Noise margin:
5.4 / 5.2
Line attenuation:
32.6 / 23.5
normally runs at
Noise margin:
6.1 / 6.0
Line attenuation:
32.4 / 23.4
Message 1 of 6
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5 REPLIES 5
Re: peer not responding
09-04-2015 6:26 PM
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just done it again
it didn't matter when it did early morn but this is the second this afternoon
it didn't matter when it did early morn but this is the second this afternoon
Message 2 of 6
(647 Views)
Re: peer not responding
10-04-2015 9:12 AM
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It looks like there has been a few drops recently
Testing isn't showing any issues but if it keeps occurring I'd recommend raising a fault using the link below.
https://faults.plus.net
Testing isn't showing any issues but if it keeps occurring I'd recommend raising a fault using the link below.
https://faults.plus.net
Message 3 of 6
(647 Views)
Re: peer not responding
10-04-2015 12:28 PM
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ok Matthew
speed still the same and noise still lower but thinkbroadband test a bit wierd
http://www.thinkbroadband.com/speedtest/button/142866819283628058770.png
speed still the same and noise still lower but thinkbroadband test a bit wierd
http://www.thinkbroadband.com/speedtest/button/142866819283628058770.png
Message 4 of 6
(647 Views)
Re: peer not responding
13-04-2015 9:48 PM
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not very good tonight
1. Best Effort Test: -provides background information.
Download Speed
19.35 Mbps
0 Mbps 37.13 Mbps
Max Achievable Speed
Download speedachieved during the test was - 19.35 Mbps
For your connection, the acceptable range of speedsis 25.99 Mbps-37.13 Mbps .
Additional Information:
IP Profile for your line is - 37.13 Mbps
2. Upstream Test: -provides background information.
Upload Speed
2.69 Mbps
0 Mbps 20 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 2.69Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
1. Best Effort Test: -provides background information.
Download Speed
19.35 Mbps
0 Mbps 37.13 Mbps
Max Achievable Speed
Download speedachieved during the test was - 19.35 Mbps
For your connection, the acceptable range of speedsis 25.99 Mbps-37.13 Mbps .
Additional Information:
IP Profile for your line is - 37.13 Mbps
2. Upstream Test: -provides background information.
Upload Speed
2.69 Mbps
0 Mbps 20 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 2.69Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
Message 5 of 6
(647 Views)
Re: peer not responding
14-04-2015 10:16 AM
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Hi goatty2,
Your connection seems to have stabilised over the weekend, but the throughput speeds you recorded yesterday are lower than we'd expect to see. I can see you've begun to raise the issue through to our faults team to investigate on Ticket: 102430477. Please could you complete the questions on the fault checker so they can investigate for you.
Thanks
Your connection seems to have stabilised over the weekend, but the throughput speeds you recorded yesterday are lower than we'd expect to see. I can see you've begun to raise the issue through to our faults team to investigate on Ticket: 102430477. Please could you complete the questions on the fault checker so they can investigate for you.
Thanks
Message 6 of 6
(647 Views)
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- Re: peer not responding