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openreach modem

nonamesleft
Grafter
Posts: 27
Registered: ‎20-02-2014

openreach modem

my openreach modem seems to be playing up i turned it off the other day and had a lot of trouble getting it to re connect to ADSL again after. how do i get a replacement? seeing as mine is one of the first BT gave out. i was told i would get a new one when my fibre was connected but openreach didn't turn up with one and so i had to use / borrow and old modem to get me online.
2 REPLIES
ChrisWoods
Grafter
Posts: 41
Thanks: 1
Fixes: 1
Registered: ‎11-08-2015

Re: openreach modem

I'd raise a ticket via the ask a question page, PN will have to get an OR engineer to deliver (or post you one).
nonamesleft
Grafter
Posts: 27
Registered: ‎20-02-2014

Re: openreach modem

thanks i will