I'm using the fibre plus.net hub/router that was provided by you. The firmware is up to date and the settings are correct.
My old Isp (TalkTalk) Used to provide a basic deal for £5.99 a month. On this connection I got consistent speeds off 20MBps download, on a copper line. Why am I paying £22.99 a month + the £78 install fee for these speeds?