cancel
Showing results for 
Search instead for 
Did you mean: 

no response to 10 echo requests

goatty2
Rising Star
Posts: 187
Thanks: 3
Fixes: 1
Registered: 09-06-2013

no response to 10 echo requests

had this happen 3 times today and and 3 yesterday during the day back up after 1 min .
only  put the first few lines on as there is loads of lines
router dsl n66u
2015-06-08 11:11:59 syslog: No response to 10 echo-requests
2015-06-08 11:11:59 syslog: Serial link appears to be disconnected.
2015-06-08 11:11:59 syslog: Connect time 1487.4 minutes.
2015-06-08 11:11:59 syslog: Sent 26171004 bytes, received 103292548 bytes.
2015-06-08 11:11:59 syslog: LCP down.
2015-06-08 11:12:00 kernel: Link State: PVC_8_0 logistic interface down.
2015-06-08 11:12:01 WAN Connection: Fail to connect with some issues.
2015-06-08 11:12:01 stop_nat_rules: apply the redirect_rules!
2015-06-08 11:12:05 syslog: Connection terminated.
2015-06-08 11:12:05 syslog: Modem hangup
2015-06-08 11:12:05 syslog: LCP down.
anyone know what causes this
16 REPLIES
goatty2
Rising Star
Posts: 187
Thanks: 3
Fixes: 1
Registered: 09-06-2013

Re: no response to 10 echo requests

had more disconnects but this time anther 2 after this one
2015-06-08 21:08:50 kernel: Link State: PVC_80 PPPoE down.
2015-06-08 21:08:50 kernel: Link State: DSL link down.
2015-06-08 21:08:55 WAN Connection: Ethernet link down.
2015-06-08 21:08:55 stop_nat_rules: apply the redirect_rules!
2015-06-08 21:09:17 kernel: Link State: DSL link up.
2015-06-08 21:09:21 WAN Connection: link up.
2015-06-08 21:09:27 syslog: Modem hangup
2015-06-08 21:09:27 kernel: tc3262_ptm_close
2015-06-08 21:09:27 syslog: Connect time 283.0 minutes.
2015-06-08 21:09:27 syslog: Sent 9493401 bytes, received 46441204 bytes.
2015-06-08 21:09:27 syslog: Connection terminated.
2015-06-08 21:09:27 syslog: LCP down.
not been good since the fault on the phone line(no dial tone) was fixed
could some one check the line again please
Plusnet Help Team
Plusnet Help Team
Posts: 5,623
Thanks: 533
Fixes: 205
Registered: 01-01-2012

Re: no response to 10 echo requests

I think you may have another fault.

I'd raise it using the link below
https://faults.plus.net
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
goatty2
Rising Star
Posts: 187
Thanks: 3
Fixes: 1
Registered: 09-06-2013

Re: no response to 10 echo requests

thanks Matthew
raised a fault
goatty2
Rising Star
Posts: 187
Thanks: 3
Fixes: 1
Registered: 09-06-2013

Re: no response to 10 echo requests

typical as soon as I reported fault I have not had a down time since
Plusnet Help Team
Plusnet Help Team
Posts: 5,623
Thanks: 533
Fixes: 205
Registered: 01-01-2012

Re: no response to 10 echo requests

It may be worth keeping a eye on it although our Faults team will still investigate.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
goatty2
Rising Star
Posts: 187
Thanks: 3
Fixes: 1
Registered: 09-06-2013

Re: no response to 10 echo requests

will do Matthew
Profile Name
0.128M-22.4M Downstream, Interleaving High - 0.128M-0.8M Upstream, Interleaving On
Time Stamp
2015-05-29T12:45:00
I see interleaving is on high
Plusnet Help Team
Plusnet Help Team
Posts: 5,623
Thanks: 533
Fixes: 205
Registered: 01-01-2012

Re: no response to 10 echo requests

That could be what's stabilised the connection.
Unfortunately we can't see when DLM is applied I'm afraid.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
goatty2
Rising Star
Posts: 187
Thanks: 3
Fixes: 1
Registered: 09-06-2013

Re: no response to 10 echo requests

not getting any better
Used to be able to get 38mb then dropped ton 35 but since bt man snapped wire to phone 05/05/15 and other faults since dropped another 10mb
speed on 04/05/15
http://www.thinkbroadband.com/speedtest/button/143073941941824073840.png
speed now 25mb 20/06/15
http://www.thinkbroadband.com/speedtest/button/143480211625629739413.png
if it keeps going at this rate it will be quicker on adsl+2
goatty2
Rising Star
Posts: 187
Thanks: 3
Fixes: 1
Registered: 09-06-2013

Re: no response to 10 echo requests

forgot to add that i had done a factory reset on router 20/06/15 but have been down 3 times since
goatty2
Rising Star
Posts: 187
Thanks: 3
Fixes: 1
Registered: 09-06-2013

Re: no response to 10 echo requests

well kicked off again this morn and now speed down to 23
http://www.speedtest.net/my-result/4452971540
might change router see if that makes any difference
noise level up
SNR Down
9.0 dB
SNR Up
6.7 dB
the down one is normally at 6 or below
goatty2
Rising Star
Posts: 187
Thanks: 3
Fixes: 1
Registered: 09-06-2013

Re: no response to 10 echo requests

have tried a new filter  but that made no difference so went back to bt modem and tg582n and that made no difference but will leave it a couple of days and see what happens
had loads of these
Jun 23 15:00:58 FIREWALL icmp check (1 of 1): Protocol: ICMP Src ip: 187.90.46.152 Dst ip: 87.112.143.168 Type: Destination Unreachable Code: Port Unreacheable

Error Jun 23 14:57:19 FIREWALL icmp check (1 of 1): Protocol: ICMP Src ip: 58.216.206.174 Dst ip: 87.112.143.168 Type: Destination Unreachable Code: Port Unreacheable

Error Jun 23 14:19:21 FIREWALL icmp check (1 of 1): Protocol: ICMP Src ip: 83.147.183.141 Dst ip: 87.112.143.168 Type: Time Exceeded Code: Time to Live exceeded in Transit
this is just a few of them
goatty2
Rising Star
Posts: 187
Thanks: 3
Fixes: 1
Registered: 09-06-2013

Re: no response to 10 echo requests

goatty2
Rising Star
Posts: 187
Thanks: 3
Fixes: 1
Registered: 09-06-2013

Re: no response to 10 echo requests

just had a reply from support
Test Outcome Fail
Test Outcome Code GTC_FTTC_SERVICE_1625
Description Impairment in copper joint detected most likely in local network. Please continue to submit a trouble report
Main Fault Location LN
Sync Status In Sync
Downstream Speed 25.0 Mbps
Upstream Speed 4.7 Mbps
Appointment Required N
Fault Report Advised Y
NTE Power Status PowerOn
Voice Line Test Result Pass
Bridge Tap Not Detected
Radio Frequency Ingress Not Detected
Repetitive Electrical Impulse Noise Not Detected
Cross Talk Not Detected
Profile Name 0.128M-32.4M Downstream, Interleaving High - 0.128M-5M Upstream, Error Protection Off
Time Stamp 2015-06-11T14:00:00
Parameters MIN MAX AVG
Down Stream Line Rate 0.0 Mbps 30.3 Mbps 28.6 Mbps
Up Stream Line Rate 0.0 Mbps 4.9 Mbps 4.9 Mbps
Up Time 418.0 Sec 900.0 Sec 886.9 Sec
Retrains 0.0 3.0 0.0
so hopefully if it gets fixed speed should go back up
goatty2
Rising Star
Posts: 187
Thanks: 3
Fixes: 1
Registered: 09-06-2013

Re: no response to 10 echo requests

just had bt checking the wiring outside an he said nothing wrong with the joints
he reset the line speed back up to 42  download where it was before but on doing speed test no difference
will I have to wait for it to kick in
1. Best Effort Test: -provides background information.
Download Speed      22.92 Mbps

0 Mbps 40.62 Mbps
Max Achievable Speed
Download speedachieved during the test was - 22.92 Mbps
For your connection, the acceptable range of speedsis 28.44 Mbps-40.62 Mbps .
Additional Information:
IP Profile for your line is - 40.62 Mbps
2. Upstream Test: -provides background information.
Upload Speed      4.85 Mbps

0 Mbps 20 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 4.85Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps