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no engineer... poor connection

Padman
Newbie
Posts: 1
Registered: 26-08-2015

no engineer... poor connection

'Your broadband service is nearly ready. A BT engineer will be visiting your home to install Plusnet Fibre today. Please don't set up your router until the engineer has visited as you won't be able to get online until then'.
Well I am online, but without engineers visit, and it's far from the 66/mbs estimate...
I left BT because of the deterioration of line-speed (72mbs to 47mbs over 12 months),  is this what I can expect from Plusnet too?Huh