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new setup

rich1plusnet
Newbie
Posts: 1
Registered: 29-01-2016

new setup

Hi,
I had a new account 'engineer install' appointment today 8am till 1pm - nobody showed up.
I got the 'completed' SMS so I tried the hub and I'm online.
What have I missed? Should I have something I haven't got?!
Do you need to send an engineer?
Thanks
Richard