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new router or bt problem

goatty2
Rising Star
Posts: 187
Thanks: 3
Fixes: 1
Registered: ‎09-06-2013

new router or bt problem

This last week has been a pain
Started last Monday when I got up the hb5 the light was red so switched it off for ten mins and back on still red light so went on computer to log into hb5 but it would not let me in so did a factory reset still no joy so switch it off left it awhile then took out all cables and put them back in,nothing.
Dug out the bt modem and plusnet router and everything worked.
http://www.thinkbroadband.com/speedtest/button/143073941941824073840.png ;
Could not watch Click on iplayer, buffering and black screen but could watch film online via sky.
Went to buy new router ended up with asus dsl-n66u as they didn't have the 68 in.
took an age to set it up , now working.
Then on Tuesday BT were trying fix the phone a couple of doors away and snapped wire to mine, lucky I was in and online and caught them before they left.
Test before they broke it
http://www.thinkbroadband.com/speedtest/button/143073941941824073840.png
test afterwards
http://www.thinkbroadband.com/speedtest/button/143082990653452320402.png
and today
http://www.thinkbroadband.com/speedtest/button/143125326870038111837.png
tried iplayer this morn and still no joy.
DSL Uptime  0 days 3 hours 28 minutes 59 seconds
DSL Modulation ITU G.993.2(VDSL2)
ANNEX Mode ANNEX_A
SNR Down 6.0 dB
SNR Up 9.4 dB
Line Attenuation Down 16.1 dB
Line Attenuation Up 1.9 dB
Path Mode FastPath
Data Rate Down 30511 kbps
Data Rate Up 4296 kbps
MAX Rate Down 44072 kbps
MAX Rate Up 6274 kbps
POWER Down 1.7 dbm
POWER Up 2.1 dbm
CRC Down 29
CRC Up 0