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new fibre user trying to understand speeds

markham0212
Newbie
Posts: 1
Registered: ‎31-03-2015

new fibre user trying to understand speeds

just received email with link to member centre saying my estimated line speed is 16mbps, which is above what i get on the bt wholesale speed checker, (about 12-15) with a current line speed of 40. it does say the estimated line speed will be a "little lower" than the current speed, but this is a lot less. is this fairly normal?
2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 1,953
Thanks: 22
Fixes: 5
Registered: ‎24-07-2014

Re: new fibre user trying to understand speeds

I think the Email may be referring to the ADSL estimate (it's something I've raised here).
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 Tony T
 Plusnet Help Team
xreyuk
Grafter
Posts: 233
Registered: ‎23-05-2014

Re: new fibre user trying to understand speeds

Put your phone number in here: https://www.dslchecker.bt.com
That'll tell you what the min/max estimates are for a clean FTTC, and an impacted FTTC line. The estimates you should be given, will be based on a clean FTTC line.